Case Management

“The services I get at home through your organization are a blessing. I couldn’t manage without them.  Most people don’t know everything the Friendship Centers does.”

Onie Mae, who receives services such as homemaking and personal care arranged by her case manager

Help Navigating Elder Services

When you call the Elder Helpline at 866.413.5337, an unbiased, trained professional will assess your needs and refer you to the Friendship Centers or one of the many organizations that provide case management services to older adults in Southwest Florida. In partnership with the Florida Department of Elder Affairs and the Area Agency on Aging, the helpline staff determines your needs and assigns a case worker to you, if appropriate. Your case worker will contact you directly to further asses your situation and determine which programs are the best fit for you.

After a case worker is chosen for you, he/she will visit your home or call you to manage your case and help you access the support you need through federal or state-funded social services.

For an assessment to see if you qualify for case management services through a state or federally-funded program, your first step is to call the Elder Helpline: 866.413.5337. Call the Friendship Centers closest to where you live for general information about services.

Friendship Centers Sarasota
1888 Brother Geenen Way
Sarasota, FL 34236

Friendship Centers Venice
2350 Scenic Drive
Venice, FL 34293

DeSoto County
219 West Oak Street
Arcadia, FL 34266

Lee County
5272 Summerlin Commons Way, #604
For Myers, FL 33907